Returns & Exchanges

At BLACK X WHITE, we strive for perfection in every silhouette, but we understand that sometimes a piece isn't the perfect fit. We offer a 30-day return window for all unworn items in their original packaging to ensure your complete satisfaction.

Return Process

• 1.
  Initiate Your Request

  Log into our returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original BLACK X WHITE packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it securely to your parcel, and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our quality control team verifies the condition of the return, your refund or exchange will be processed within 5-7 business days.